Privacy Policy

Last updated: October 6, 2025

At Metria S.A.S. ("Metria", "we", "our"), we value and protect the privacy of our users. This Policy explains how we collect, use, and protect the information you provide us when using our platform.

1. Information We Collect

We collect only the information necessary to provide you with our services:

Basic personal data: name, email, and company name.
Usage data: metrics related to platform use, interactions, and preferences.

We do not collect sensitive data or additional information without your consent.

2. How We Use the Information

We use the collected data to:

Create and manage your Metria account.
Provide you with access to our dashboards, reports, and functionalities.
Send you communications related to your account, support, or service improvements.
Continuously improve the product experience.

We do not sell or share your information with third parties.

3. Data Storage and Security

All information is processed internally by Metria S.A.S. and stored on secure servers. We apply technical and organizational measures to protect data against unauthorized access, loss, or alteration.

4. Data Retention

We keep your information as long as your account is active or as necessary to provide you with the service. You can request the deletion of your data at any time by sending an email to admin@metria.ai.

5. User Rights

You have the right to:

Access, rectify, or delete your personal data.
Object to the use of your data for certain purposes.
Withdraw your consent at any time.

To exercise these rights, write to us at admin@metria.ai.

6. International Transfer

We currently operate and store all data in Latin America. We do not perform international data transfers outside the region.

7. Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we will notify you by email or within the platform.

8. Contact

If you have questions or queries about this Policy, you can contact us at: admin@metria.ai.